Communicate 2.1.2

Communicate 2.1.2
Communication Guidelines


Welcome Email - this is a nice way to introduce yourself to your students. Here are a few items that that may be included in a welcome email.

• general course information
• important dates (holidays, exams, tests, major projects, etc)
• contact information of the instructor
• education history of the instructor
• course syllabus
• grading requirements

There are times when it is appropriate to send a personal message rather than a mass email. A mass email should be sent when the information applies to everyone (for example - reminding stakeholders of an upcoming event like the date of the SAT exam). A personal  message should be sent when the information only applies to the person receiving the message. For example, a student has not been turning in assignments on time. It is then appropriate to message the student, parents, and school administration.

When communicating with stakeholders about a personal issue (such as a student not turning in assignments). It is necessary to make accurate documentation of all times and ways of trying to communicate. A communication log would be helpful in a situation like this.

It is important to become familiar with the schools policies in regards to communication with stakeholders. For example, the school will provide instructors and administration with a school email address - use this and not a personal email address.

There are many tools for effective communication with stakeholders. I feel that making a call on the telephone would be the most direct and best way of communicating. Emails and other messaging (instant and text) are also beneficial and can be done in a short amount of time.